The ANSI/AMC Institute Standard

Under the guidance of the American National Standards Institute (ANSI), AMC Institute has developed a Standard of Good Practices for the Association Management Industry. The ANSI/AMC Institute Standard was designed to collectively enhance management practices across Association Management Companies (AMCs) and to assist professional AMCs in the establishment of internal quality service systems.
 
The AMC Institute Accreditation Program provides a detailed process for evaluating and improving internal operating procedures and service delivery methods that every AMC (and your clients) will benefit from. AMCs who have adopted the Standard have made a commitment to uphold and deliver the highest level of customer service using a documented set of best practices in these areas: 
  • Client Contracts: Review Procedures and Requirements
  • Servicing the Clients and Service Delivery Procedures
  • Evaluation of Services
  • Financial Management and Internal Controls
  • Insurance Coverage
  • Employee Recruitment and Selection
  • Employee Training and Professional Development Procedures
  • Subcontracting and Purchasing Requirements
  • Record Keeping Requirements/Continuity of Operations
  • Internal Audit Procedural Requirements
An AMC Institute accredited AMC has invested significant time and money to meet or exceed the requirements, and organizations can be assured that accredited AMCs demonstrate a high level of professionalism and responsibility. Achievement of AMC Institute Accreditation demonstrates an AMC's commitment and ability to deliver consistent quality service to present and prospective clients.

Click here to read about the history of the AMCI Accreditation program.